Cancellation Policy - know who to call
Australia Tour Info - how it works
Click Thru Bookings :
Australia Tour Info is an affiliate website and agent for Experience OZ. When you click thru from Australia Tour Info and make a booking, your booking is made directly with the Tour Operator of your choice via Experience OZ. The tour operator is the owner of the business and they regulate the cancellation policy for every booking. The cancellation policy for every tour is clearly stated for you to agree to when making your booking. The Cancellation Policy of Experience OZ is also clearly stated when making your booking. Be SURE to read them. These are the policies that will be adhered to should you need to cancel or the tour operator cancels the tour for any reason.
I can assist you should you need any help due to a cancellation. However, the above mentioned are responsible for any refunds as per their cancellation policies.
Bookings Via Australia Tour Info Agent (person):
Australia Tour Info agent bookings are made in the same way as ” Click Thru Bookings” the difference is, as an agent we are able to assist and process cancellations. We, both are still required to follow the Cancellation Policies of the Tour Operator and Experience OZ. We can transact on your behalf as an agent.
Group Bookings :
Group bookings and tour itineraries that are made by Australia Tour Info or Sydney Harbour Live Agents (persons) are required to follow the Tour Operator and Experience Oz Cancellation Policies. We will help you, please contact us direct as your agent for any changes and cancellations. We look forward to assisting you.
Sydneyharbourlive Logo and business name will appear when you are making any bookings with us as affiliates and Tour Operator bookings.